Expert Support at Your Fingertips
The Velaxis Portal isn't just software; it's a direct line to our logistics experts. Whether you're a new exporter needing help with HTS codes or a seasoned shipper managing high-volume documentation, our team is ready to assist.
- Real-Time Document Verification
- Direct Chat with Compliance Specialists
- Automated Audit Trails for Every Shipment
- Unlimited Global Shipments
- Predictive Analytics Suite
- 24/7 Phone & Priority Chat Support
- Automated Commercial Invoicing
Universal Membership
Complete access to the Velaxis Operating System.
- Unlimited Global Shipments
- Full Compliance Audit & Automation
- Predictive Analytics Suite
- 24/7 Phone & Priority Chat Support
- Automated Commercial Invoicing
- Documentation Generator
See the Engine in Action
Experience the interface designed for speed, compliance, and total visibility.
A Unified Logistics Command Center
Stop switching between tabs. Your main dashboard aggregates live shipment status, financial health, and compliance scores into one view. Instantly identify which shipments need attention with color-coded status bars.
- Real-time "Audit Score" for every file
- Visual progress trackers (0% to 100%)
- Financial overview of total revenue & spend
Automate Your Paperwork
Generate error-free commercial documents in seconds. Our modular system links your Proforma Invoice, Packing List, and SLI together—enter data once, and it populates across all forms automatically.
- 7 Integrated Document Modules
- One-click PDF Generation
- Auto-save & "Draft" modes
Instant HTS Classifications
Never guess a duty rate again. Our built-in lookup tool connects directly to the USITC database. Type a commodity like "steel" and instantly see valid HTS codes, duty rates, and descriptions without leaving the portal.
- Direct USITC Database Integration
- Real-time Duty Rate Verification
- Smart Keyword Search Suggestions
Real-Time Multi-Carrier Tracking
Stop visiting dozens of carrier websites. Track containers across 25+ major ocean carriers in a single dashboard. Get automated status updates, predict ETAs using historical data, and identify exceptions before they become costly delays.
- Universal Search (Container, BL, or Booking ID)
- Automated Milestones & Delay Alerts
- Predictive Analytics for ETAs
Direct Line to Logistics Experts
You are never alone on a shipment. Our "Priority Support" widget detects exactly which booking you are working on, allowing our support team to provide context-aware assistance instantly via live chat.
- Context-Aware Live Chat
- Encrypted Priority Line
- Direct Email Compliance Team Integration
